For those who need a little more help than Tech Support seems offer --
click on the banner to enter the Help Forum.
If you have a private question for Paladin 
then you may contact him via E-Mail.
Otherwise, check out:
DSL -- Splitter versus Micro-Filter
DSL -- How to install a Splitter
Assemble a Panduit Jack
DSL from the DSLAM to you
Adding a Router